As organisations strive to improve performance and deliverance, having an engaged workforce is not only an advantage to achieving this, but also plays a key part as to whether an organisation sinks or swims. Being able to harness the willingness and discretionary effort of employees will most certainly improve...
OK, so the title may have grabbed your attention as you might be thinking (given the recent economic problems we have had) ‘No way!’, so forgive me for the rather leading headline. However, there is a bank, in the UK that is a model for high employee engagement...
DHL have made big news in the past few weeks with their not insignificant investment of €100 million into an employee engagement programme. Clearly not small potatoes and it comes at an interesting time in DHL’s life – with considerable loses being made within the business – clearly Ken...
Latest employee engagement figures from CIPD do not make great reading The latest report from the Chartered Institute of Personnel and Development (Winter 2012/13) shows that 35% of employees are engaged but the majority (61%) remain neutral. 4% of respondents are disengaged. In comparison to twelve months ago there...
It’s a question we have been asked countless times and it is an intriguing one. One of the easiest ways to think about this question is to consider the following: Are your employees responsible for their own engagement? Employees cannot be solely responsible for their own engagement at work. ...
A recent study by the Society for Human Resource Management has put some hard figures on the effectiveness of tracking employee engagement. The study (of 770 HR leaders) had some very interesting outcomes. 76% of companies with a formal recognition programme report an increase in productivity. Where employee engagement...
We’ve seen quite a bit of evidence from research conducted over the past 18 months that employees and organisations are moving towards an ‘email culture’. What this means in practice is not just that email is a medium of communication but it is rapidly replacing others forms of interaction,...
As a follow up to our last blog on getting the most from action planning after your employee survey we thought we would provide you with some innovative ideas for engaging employees in the survey and the resulting actions. Act Local The idea of localness is important in raising...
You may have read the recent Harvard Business Review Blog from Adrian C. Ott regarding Delta and their US Army passengers and the connection with employee engagement. Adrian makes a clear case of rigidity within management structures that make it very difficult for employees to make their own decisions...
I was at a meeting recently and was asked how best to describe employee engagement (it’s quite a common question!). I took a few minutes to take the group through the various definitions from different perspectives: academia, consulting companies and those at the coalface. In addition, I provided some...
