Another One Bites The Dust

Research worldwide has shown that staff turnover in the hospitality sector (hotels, restaurants, bars, catering etc.) is one of the largest in the UK and there are many reasons for this. Predominantly though, its’ mainly due to its transient, seasonal, casual and part-time workforce. With changes in immigration patterns...

Simply excellent customer service…and its links with employee engagement

A few weekends ago my wife and I went to the Albert Hall to watch the Cirque de Soleil – a great evening and show it has to be said. Knowing that the show finished quite late I made the decision to book an overnight stay in London so...

A Slide? In The Office?

Absolutely! Why not? Google have done just that. It’s true that our environment and surroundings very much impact on our thinking, well-being and behaviour. So when it comes to getting the very best ideas from your staff, encouraging everyone to get along and to better influence engagement of employees,...

It’s Not Rocket Science!

For the most part, the workforce are an organisations most valuable asset, and having engaged happy employees can only be a good thing. There are many ways to increase and enhance employee engagement in the workplace, but perhaps the most obvious, because ‘it’s not rocket science’, is employee recognition....

Here’s Some Ideas For 2014 To Engage Your Workforce With Recognition and Thanks

Many of us spend time formulating our own resolutions this time of year, but how about looking at ways to revolutionise your organisation by putting into place actions relating to recognising and thanking your employees for the effort and dedication they put into their work, thus increasing employee engagement....

Fun, fast and funky ways to inspire employee engagement

Back at work all refreshed and full of energy after a bank holiday break (well the energy might be down to the sugar buzz from all those Easter chocolates!) I find myself wondering how to maintain this new found enthusiasm and energy. So rather than citing the latest numbers...

Unlimited Vacation: A Great Way to Improve Productivity & Retention?

A guest post by Erin Osterhaus. A small but growing number of companies are doing away with “fixed-number-of-days” vacation policies. Instead these forward thinking employers are giving their staff–with the approval of managers–the freedom to decide when and for how long to take time off. These companies have, in...

We need to raise employee engagement levels

Latest employee engagement figures from CIPD do not make great reading The latest report from the Chartered Institute of Personnel and Development (Winter 2012/13) shows that 35% of employees are engaged but the majority (61%) remain neutral.  4% of respondents are disengaged. In comparison to twelve months ago there...

Putting wellbeing at the heart of employee engagement

These days, organisations are keener than ever to measure employees’ wellbeing as well as their employee engagement. The two are inextricably linked, of course. But as wellbeing specialists like Dr Bridget Juniper point out: …emerging research suggests that organisations that focus only on those areas associated with conventional engagement...

Beyond employee engagement – Employee Happiness?

I have noticed that a ‘new’ employee metric has been much discussed recently, employee happiness. Is this yet another employee sentiment to measure? Employee satisfaction and employee engagement are metrics that we have all become familiar with. But what is this ‘new’ one all about. As organisations compete to...