Virtual Focus Groups

Over the past few months many of us will have ventured into the digital world of Zoom, Skype and Teams calls.  For some of us it’s been a new experience, with a steep learning curve. We don’t have the usual non-verbal cues to rely on to help us navigate...

Working from home…

It’s inescapable that working from home has increased enormously over the course of the lockdown. It used to be an unusual working arrangement, or even a perk to be enjoyed by diligent and trustworthy employees, but in just three months it has become the norm, with around 60% of...

Communication, more important than ever

Now, more than ever, effective, clear and open communication with your people is more important than ever.

Returning to work

We are (at least for some organisations) heading to the point where businesses will be telling their employees to return to work at their offices.

Home Working

In the current global climate and with recent UK government guidelines, more and more organisations are allowing and needing their people to work from home. Of course, depending on the role, many are unable to, but for those that can, there are both positives and negatives. The Positives Generally...

Communicate, listen, communicate, act, communicate, ‘repeat’

It is rare to see an upheaval to our everyday lives on the scale of the current COVID-19 outbreak, and many organisations are now finding themselves in uncharted waters. In times like these, it is more important than ever for organisations to communicate clearly and effectively with their employees....

Never underestimate your HR Director or Chief People Officer

HRs are at the forefront of the Covid-19 crisis If we cast our minds back to the financial crisis of 2007/8 a good CFO could save your company; a poor one, well that might have spelt doom.  During the current crisis the role of your HR Director or Chief...

Engaging with employees in times of crisis

Since the World Health Organisation declared Covid-19 a global pandemic earlier this month, work and personal lives have been greatly disrupted by the crisis. Mental, physical and emotional distress has arisen as the virus sends a shock throughout society. Presented with newfound challenges such as working from home while...

Buzz Buzz Buzzwords

After listening to Steven Poole, author of ‘Who Touched Base in my Think Shower’, on the Chris Evans Breakfast Show on BBC Radio 2 yesterday morning, it reminded me of when Microsoft laid off thousands of employees via email (NOT the ‘done thing’) in a multiple paragraphed jargon-filled message....

Has Professional Ghosting Become The Norm?

What is professional ghosting? Professional ghosting is where a business contact, work department, management or even a work colleague, suddenly become unresponsive without any explanation. You, the ‘ghostee’, are left with a barrage of unanswered questions possibly feeling confused and a little rejected. Why does it happen? Well, there...