TSI Blog

The shadow!

May 16th, 2018 by Gary Cattermole | No Responses

I’m a huge fan of learning from ‘people’ and more importantly ‘listening’.  I’ve always felt that you can understand a situation or a person much better if you listen and listen well – some of the best CEOs that I’ve met are those who don’t speak first – they typically let those in the room speak and debate and once the discussion is drawing to a close will offer their view, opinion or take on a situation, having genuinely listened to multiple views and thoughts first.

By learning to listen well, you can really begin to learn and for me this is wonderfully illustrated through the shadow.  We’ve been working with a client recently on intervention work following their recent employee engagement survey – feedback from the survey, and notably from the free text comments, highlighted that there were barriers to cross team/ project working within the organisation (a bit of a silo and fiefdom mentality) … read more »

Thought leader pieces

March 27th, 2018 by Alison McKinney | No Responses

At The Survey Initiative our Directors often write thought leadership pieces for the national media.

Here’s a piece Gary Cattermole, recently put together which discusses HRs role in attracting the best brains, talent and skill to ensure their organisation can compete against the finest companies in the world. However, are HRs in danger of overselling a role to entice top talent?

Are you as good as your job ads?

HRs are tasked at attracting the best brains, talent and skill to ensure their organisation can compete against the finest companies in the world. However, are HRs in danger of overselling a role to entice top talent?

It’s a common problem, a company’s board demand top talent to fulfil its positions and naturally assign their HR team to recruit the crème de la crème. HRs scurry back to their departments and give their ads the ‘marketing bling’ to attract employees to their organisation.

But does overselling, or painting too pretty a picture really work? Employees may already have … read more »

This Little Girl’s Mum Teaches Us A Lesson About What Fairness Really Means

September 18th, 2017 by Jacqueline Mitchell | No Responses

I overheard a conversation in a shoe shop the other day.  A little girl was bemoaning that her mum wouldn’t buy her a particular set of trainers and she was going to tell her dad how mean her mum was.

I shouldn’t have listened in but I was interested in the reply.  Was mum going to give in, was she going to snap back a retort, was she going to ignore her.  But instead, her mum stopped and asked her why she thought she should have them.  The conversation went something like this:

Girl: “but why can’t I have them, it’s not fair”

Mum: pause… “so, tell me why it’s not fair”

Girl: “you bought them for Lucy last week”

Mum: “yes I did, but why does that mean I should buy you a pair too?”

Girl: “erm…because it’s not fair that she gets a pair and I don’t”

Mum: “but do you know why I bought Lucy a pair?”

Girl: staring at the floor sensing a trap… … read more »

Seeing Things From A Different Perspective

June 13th, 2017 by Oliver Newton | No Responses

Quite often we get stuck in a frame of mind or a place, where it can be difficult to see a situation from a different point of view. When you work in a place for an amount of time, it can be harder to see things from someone outside of your team. It can be of great benefit to mix things up, get in the trenches with the troops, roll up the sleeves and get dirty.

In my previous role, I was tasked with sourcing home care for vulnerable adults, mostly older adults, some with dementia. Although we could read the needs of the people on a computer screen, it doesn’t give you a clear understanding of what it can be like, or understanding. Thankfully I was given the chance to attend a training course that gave you a first-hand experience, the Virtual Dementia Tour It was very much an eye-opener, and by taking the time to learn this … read more »

Leaders At The Coal Face

June 16th, 2016 by Alison McKinney | No Responses

We at The Survey Initiative create tailored employee surveys designed to meet the specific needs and outcomes for our clients.

One aspect of our design, is to include free text questions to allow employees to further communicate on key areas important to them and to add any further questions or comments in their own words.

We are then able to read the responses and categorise them into key themes for ease of analysis.

Quite often, one particular theme comes through, that of not being listened to or recognised. Employees, through using their own words, try and explain that their leaders and managers do not always listen or take their opinions in account. They feel that their ideas and concerns are not heard, especially when important business decisions are made and that those higher up in the organisation lose sight of what is going on at the ‘coal face’.

A great employee engagement activity to help tackle this problem is to plan … read more »

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