TSI Blog

Culture and Engagement – knowing when to survey what

September 25th, 2018 by Jaime Johnson | No Responses

When we’re approached to survey, sometimes organisations know what specific questions they want to ask, sometimes it’s a specific topic, or to consider the impact of change; sometimes it’s clear that the surveys focus will be on the employee and other times its more organisation centric – there is no right or wrong approach it depends on the best fit with the organisation’s strategy at the time.

Surveying staff is not a new concept – business has come to realise that in order to grow and optimise they need to look inward and understand what is going on with their people – and conducting an employee survey is a practical and measurable way to do this. A survey can be conducted globally, in multiple languages and therefore reach many people; the advent of online surveys has made this a timely and cost-effective way for organisations to gather valuable information.

Two types of assessment that are popular at the moment, are employee engagement … read more »

Benefits of Conducting an Employee Engagement Survey

August 14th, 2018 by Alison McKinney | No Responses

We’ve been conducting employee research for over 20 years and in our experience, the main benefits of employee research include:

  • Demonstrating to employees that you are taking a genuine interest in them, their views and ideas;
  • Identifying strengths and weaknesses in management performance and organisational policies, procedures and technology which will improve operational efficiency and employee satisfaction while reducing costs;
  • Improving employee retention, which will in turn cut the costs of recruiting and retraining replacement staff and make your company a more attractive employment proposition;
  • Facilitate ongoing communication;
  • Gauge employees opinions of employers benefits programs;
  • Learn about working conditions from an employees point of view;
  • Can provide insight into where employee morale stands beyond what you see on the surface;
  • Improving work/home balance and reducing absenteeism;
  • Determining key contributors and barriers to delivering excellent customer service and getting employee suggestions for improvements;
  • Highlighting any issues that arise from changes in current programmes and consulting on various plans, such as relocation, so that they can be managed and the benefits realised … read more »

The shadow!

May 16th, 2018 by Gary Cattermole | No Responses

I’m a huge fan of learning from ‘people’ and more importantly ‘listening’.  I’ve always felt that you can understand a situation or a person much better if you listen and listen well – some of the best CEOs that I’ve met are those who don’t speak first – they typically let those in the room speak and debate and once the discussion is drawing to a close will offer their view, opinion or take on a situation, having genuinely listened to multiple views and thoughts first.

By learning to listen well, you can really begin to learn and for me this is wonderfully illustrated through the shadow.  We’ve been working with a client recently on intervention work following their recent employee engagement survey – feedback from the survey, and notably from the free text comments, highlighted that there were barriers to cross team/ project working within the organisation (a bit of a silo and fiefdom mentality) … read more »

Anonymity and Confidentiality in Employee Research

May 2nd, 2017 by Ralph Sutcliffe | No Responses

Anonymity and confidentiality has always been a contentious issue in employee research and seems to have become more so over the last year or so.

At The Survey Initiative, we frequently facilitate pre-survey focus groups, and always include a telephone number/email address in our questionnaires allowing potential participants to contact us directly, which has led to many conversations along the lines of “I’m the only bloke aged 35 who’s been here for 10 years and works in Sales & Marketing so you’ll know who I am”.

Being an ethical organisation, we conduct all of our surveys strictly in accordance with the Market Research Society’s Code of Conduct, the key applicable rules being:

Rule 26. Members must ensure that the anonymity of participants is preserved unless participants have given their informed consent for their details to be revealed or for attributable comments to be passed on.

Rule 27. Members must take reasonable steps to ensure that anonymisation is effective, with reference to developments in technology … read more »

We are hiring!

August 29th, 2016 by Gary Cattermole | No Responses

Yes, that’s right – we are expanding yet again – we’d be delighted to hear from you if this is right for you!

Research Analyst

The Survey Initiative are offering an exciting opportunity to join our expanding employee research consultancy as a Research Analyst. We are a driven, passionate and friendly team offering exceptional levels of service and extremely high quality research to a diverse and varied client base of multinationals and big brands.

Liaising closely with the project team, you will be responsible for working with data sets in order to carry out bespoke analysis on a range of different projects. This will include but not be limited to collating, importing, cleaning, validating, interpreting and analysing qualitative and quantitative information using statistical techniques, diagrams, tables, charts and graphs to inform reports and presentations.

You will have:

  • Bachelor’s degree with an emphasis in Statistics, Marketing, Business or related field and/or three years of related experience.
  • Good experience in data analysis and reporting, ideally in a research … read more »
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