Meet The Team – Alison McInney

What’s your biggest inspiration? The world around me. I love nature. It’s good medicine. Not only do the living things around me surprise me with their diverse evolution and endurance and ability to cope with all kinds of adversities, but it has a remarkable effect on my mood and...

Over And Above

Our team is often dispersed across the country so it was great to have everyone together at our strategy day last week. The biggest focus of the day was ‘customer service’. The results from our ‘Did We WOW You’ survey, clearly shows that we provide a really good service....

Tips To Boost Employee Engagement

These days, most organisations have wised up to the fact that an engaged workforce leads to greater productivity and better staff retention. On top of this, having engaged people creates a happier, healthier place to work. And while it can sometimes be hard to spot the signs of employees...

Effective Written Communication

Whilst it’s not the only way to communicate, but effective written communication in the workplace is extremely important and relevant. ‘Time is money’ and the more time wasted on inaccurate and lost messages, the more money a business loses. For example, lack of detail in a memo or email...

Keep Your Cool

The arrival of summer and increasing temperatures are welcomed by most, but persistent high temperatures can carry health risks. In this sweltering heat, piling on the sun cream and sporting a floppy hat might not be enough to keep cool. Here we offer up some ideas to help you...

Wendy the Wagtail and her lessons in communication

The incident got us talking about communication and assumptions.  The initial exclamation from my colleague hadn’t given enough information; and on first glance it did look very much like Wendy had collapsed.  It was only when I got up and went to look for myself, and when we waited...

How to Build a Culture of Rewards, Recognition and Engagement?

We often talk about creating a culture of employee engagement but how can we influence employees day-to-day experience to offer meaning, impact, connection and appreciation in their everyday work. Culture is a way of life which binds people together under one identity.  Workplace culture is the environment created by...

The shadow!

I’m a huge fan of learning from ‘people’ and more importantly ‘listening’.  I’ve always felt that you can understand a situation or a person much better if you listen and listen well – some of the best CEOs that I’ve met are those who don’t speak first – they...

Help your people picture the problem

We worked recently with an organisation in delivering some post survey workshops, with the simple (but always taxing) premise of coming up with ideas and suggestions for implementing change within a team following our recent engagement survey. One of our rather excellent consultants if I may say so myself,...

Sometimes it’s the simple things…

When building a team of engaged and motivated employees this phrase stands true. You hear and read about the importance of engagement and all its benefits to the organisation’s bottom line, but you simply don’t know where to start. Here are our favourite ideas for engaging and motiving employees...