Effective Written Communication

Whilst it’s not the only way to communicate, but effective written communication in the workplace is extremely important and relevant. ‘Time is money’ and the more time wasted on inaccurate and lost messages, the more money a business loses. For example, lack of detail in a memo or email...

Keep Your Cool

The arrival of summer and increasing temperatures are welcomed by most, but persistent high temperatures can carry health risks. In this sweltering heat, piling on the sun cream and sporting a floppy hat might not be enough to keep cool. Here we offer up some ideas to help you...

Wendy the Wagtail and her lessons in communication

The incident got us talking about communication and assumptions.  The initial exclamation from my colleague hadn’t given enough information; and on first glance it did look very much like Wendy had collapsed.  It was only when I got up and went to look for myself, and when we waited...

How to Build a Culture of Rewards, Recognition and Engagement?

We often talk about creating a culture of employee engagement but how can we influence employees day-to-day experience to offer meaning, impact, connection and appreciation in their everyday work. Culture is a way of life which binds people together under one identity.  Workplace culture is the environment created by...

The shadow!

I’m a huge fan of learning from ‘people’ and more importantly ‘listening’.  I’ve always felt that you can understand a situation or a person much better if you listen and listen well – some of the best CEOs that I’ve met are those who don’t speak first – they...

Help your people picture the problem

We worked recently with an organisation in delivering some post survey workshops, with the simple (but always taxing) premise of coming up with ideas and suggestions for implementing change within a team following our recent engagement survey. One of our rather excellent consultants if I may say so myself,...

Sometimes it’s the simple things…

When building a team of engaged and motivated employees this phrase stands true. You hear and read about the importance of engagement and all its benefits to the organisation’s bottom line, but you simply don’t know where to start. Here are our favourite ideas for engaging and motiving employees...

New Client Wins

Over the past few months we’ve secured a number of new business wins. We’re delighted to have just delivered a global change survey for pharmaceutical giant, Boehringer Ingelheim. The survey was made available to over 50,000 employees in 18 languages. Another big win is engineering support specialists, Babcock. This...

What is your Employee Value Proposition?

What is an EVP? An employee value proposition (EVP) essentially defines what employees can expect in return for the effort the employer expects them to put in at work.  It articulates the tangible characteristics of work such as pay, benefits, rewards and what the employee will be provided with...

Meet the team – Ralph Sutcliffe

Here’s Ralph! What’s Your Biggest Inspiration: I admire the British bulldog spirit of the likes of Winston Churchill, Guy Gibson, Douglas Bader, Roger Bannister and Bobby Moore. Also Stephen Hawking for teaching us not to give up – having been told he had two years to live as a...