TSI Blog

Meet The Team – Katherine Reid

September 11th, 2018 by Katherine Reid | No Responses

Here’s Katherine!

What’s Your Biggest Inspiration?

Seeing people achieve; be successful and do amazing things that they have worked hard for. Tenacity, determination and resilience are traits that I hugely admire in others.  I’m also partial to a bit of fabulous communication – those brilliant people who have fascinating insights to share about life the world and everything on TEDtalks are amazing.

What did you want to be when you were growing up?

The only thing I knew for certain was that I didn’t want to be a teacher as my mum was a primary school teacher and a SENCO and my Dad was a Special Needs Headteacher and an OFSTED inspector.  I am curious and fascinated by people – why do we do the things we do, so I knew Psychology was going to float my boat.  For a while, I thought about being an Educational Psychologist but my Dad told me I would find that too frustrating.  So, instead, I am a Business … read more »

Meet the team – Jaime Johnson

August 22nd, 2018 by tsiadmin | No Responses

Here’s Jaime!

What’s Your Biggest Inspiration?

My parents instilled a work ethic in me at a young age – cleaning cars for pocket money – they both worked hard, my father set up his own business whilst supporting a young family, and now I work to inspire the same work ethic and initiative in my three children.

What did you want to be when you were growing up?

I enjoyed school and I always wanted to go to university, and that was my goal growing up – to get the grades to head off to uni. I also had to work my way through too and spent many an hour in call centres and packing pork chops!

What motivates you?

I enjoy giving employees a voice and helping organisations make sense of their staff’s experience.

What do you bring to the world of employee research?

I bring a wealth of knowledge and expertise, I’ve worked in the industry all my working life – nearly two decades; I also … read more »

What is your Employee Value Proposition?

March 27th, 2018 by Gary Cattermole | No Responses

What is an EVP?

An employee value proposition (EVP) essentially defines what employees can expect in return for the effort the employer expects them to put in at work.  It articulates the tangible characteristics of work such as pay, benefits, rewards and what the employee will be provided with in terms of training and resources to do their job.  It also defines the intangible, such as the working environment that is influenced by the values and culture of the organization.

Even if you haven’t defined your EVP it still exists in the minds of your employees and forms part of the psychological contract that the employee has with the organisation. Failing to fulfill the EVP (perceived or defined) can have serious consequences on levels of employee engagement, employees sense of fairness and justice and ultimately their decision to exert effort on behalf of the organisation or even to remain with it!  Defining your EVP and using it explicitly to guide … read more »

Getting strong response rates on staff surveys

July 7th, 2017 by tsiadmin | No Responses

Our staff surveys constantly achieve a response rate of at least 85% which gives our clients an excellent insight into the thoughts and minds of their employees. How do we achieve this? Here’s our approach:

  • First up we meet with the board to get their view on what should be included in the staff survey, what they think is going on in the organisation and discuss strategic goals.
  • We also meet with managers to understand their views and needs from the staff survey.
  • Employees are also invited to pre-survey focus groups to gain their thoughts and support.
  • Once these consultations are complete a bespoke survey is created to really get to grips with the issues effecting an organisation.
  • Once the survey is live we ensure access to all. For site workers we offer bacon baps, mobile devices and paper surveys for them to complete in their preferred way during work time.
  • We analyse all data and report back to the board, managers and employees to ensure … read more »
  • Experts in the Construction Sector

    July 7th, 2017 by Gary Cattermole | No Responses

    We’ve been assisting organisations in the construction sector for over 10 years. Our staff surveys consistently achieve higher than industry average response rates, which has helped us grow our client base with a wide range of construction and building industry organisations, such as BuroHappold, Saint-Gobain, Mouchel, Atkins and Story Homes.

    Over the past quarter we’ve secured a number of new business wins in the construction sector, and delighted to add crane hire specialists, Ainscough to our client list. Thanks to our very high customer satisfaction levels, we’ve also managed to win contracts from our existing client base and will be overseeing employee research and consultancy services for engineering specialists, BuroHappold and construction materials specialist, Saint-Gobain.

    How to increase staff productivity?

    The construction industry is booming but are you getting the most out of your employees? Is everyone in your team prepared to go the extra mile? Gary Cattermole, Director of staff survey and employee engagement specialist, The Survey Initiative, offers his advice … read more »

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