TSI Blog

This Little Girl’s Mum Teaches Us A Lesson About What Fairness Really Means

September 18th, 2017 by Jacqueline Mitchell | No Responses

I overheard a conversation in a shoe shop the other day.  A little girl was bemoaning that her mum wouldn’t buy her a particular set of trainers and she was going to tell her dad how mean her mum was.

I shouldn’t have listened in but I was interested in the reply.  Was mum going to give in, was she going to snap back a retort, was she going to ignore her.  But instead, her mum stopped and asked her why she thought she should have them.  The conversation went something like this:

Girl: “but why can’t I have them, it’s not fair”

Mum: pause… “so, tell me why it’s not fair”

Girl: “you bought them for Lucy last week”

Mum: “yes I did, but why does that mean I should buy you a pair too?”

Girl: “erm…because it’s not fair that she gets a pair and I don’t”

Mum: “but do you know why I bought Lucy a pair?”

Girl: staring at the floor sensing a trap… … read more »

Seeing Things From A Different Perspective

June 13th, 2017 by Oliver Newton | No Responses

Quite often we get stuck in a frame of mind or a place, where it can be difficult to see a situation from a different point of view. When you work in a place for an amount of time, it can be harder to see things from someone outside of your team. It can be of great benefit to mix things up, get in the trenches with the troops, roll up the sleeves and get dirty.

In my previous role, I was tasked with sourcing home care for vulnerable adults, mostly older adults, some with dementia. Although we could read the needs of the people on a computer screen, it doesn’t give you a clear understanding of what it can be like, or understanding. Thankfully I was given the chance to attend a training course that gave you a first-hand experience, the Virtual Dementia Tour It was very much an eye-opener, and by taking the time to learn this … read more »

The Value Of Workplace Mentors

July 26th, 2016 by Alison McKinney | No Responses

Firstly, what is a mentor? A mentor is somebody who uses their expertise, experience and knowledge in a role to guide, support and develop a more junior, less-experienced employee, the mentee.

There are many benefits to implementing a mentoring program in the workplace, not only to the employee, but to the employer too. These programs should never be considered a waste of time as they can boost the productivity of both the mentee and mentor which ultimately contributes to overall organisational success.

Here, we offer just a few benefits that any organisation should consider when setting up a mentoring program.

For the mentee

1.   Better development and education in their role.
2.   Increases levels of productivity and employee engagement.
3.   Generates higher levels of job satisfaction.
4.   Improves interpersonal relationship skills.
5.   Builds self-confidence.
6.   Creates a better understanding of organisational culture and unspoken rules.
7.   Provides clearer paths and control in career progression.

For the mentor

1.   Produces a sense of being able to ‘give-back’.
2.   Increases levels of productivity and employee … read more »

My manager, my best friend

July 20th, 2016 by Jaime Johnson | No Responses

By their own admission this is the most controversial item in the Gallup q12 (http://bit.ly/29LqDGA); many stumble over the word best as it implies exclusivity. However, if you can get past the semantics of the phrase, it’s easy to understand how having friends at work can have bottom line impact.

Profit enhancing behaviour such as intention to remain with the company and develop their career within the company has been shown to be higher amongst those with workplace friendships (with impact in the region of 25%). This makes sense as you are less likely to want to leave if you have formed attachments.

If you think about it, friendships would also likely have a positive impact on team performance; allowing for better work related communication, an environment where ideas can be challenged in a constructive way, there would also be a form of social pressure to do a good job. This might help explain why those with a best friend at … read more »

Leaders At The Coal Face

June 16th, 2016 by Alison McKinney | No Responses

We at The Survey Initiative create tailored employee surveys designed to meet the specific needs and outcomes for our clients.

One aspect of our design, is to include free text questions to allow employees to further communicate on key areas important to them and to add any further questions or comments in their own words.

We are then able to read the responses and categorise them into key themes for ease of analysis.

Quite often, one particular theme comes through, that of not being listened to or recognised. Employees, through using their own words, try and explain that their leaders and managers do not always listen or take their opinions in account. They feel that their ideas and concerns are not heard, especially when important business decisions are made and that those higher up in the organisation lose sight of what is going on at the ‘coal face’.

A great employee engagement activity to help tackle this problem is to plan … read more »

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