What is the capital of Peru?

This is one of my favourite questions and one that I frequently challenge my audience with when I’m doing a presentation. Not during a survey feedback session obviously, but when I’ve been asked to do a guest speaker spot on questionnaire design and I’m demonstrating how the wording of...

Pointless Employee Surveys – I Don’t Think So!

It is true that many employees believe their annual staff survey is just a tick a box exercise for the HR department, or the organisation is looking for trouble, or that the results will be skewed, or results won’t be acted on, or its waste of their time, or...

Why Benchmark Employee Survey Results?

When it comes to analysing your employee survey results, it is helpful to use a benchmarking tool. Without this, it will be easy to misinterpret your results, leading to ineffective and inappropriate action planning and a clouded understanding of where your organisation is at. External Benchmarking Benchmarking against external...