White label employee surveys – Case study
Simon Hollington, Director explains how The Survey Initiative helps their business. “We have a fantastic relationship with The Survey Initiative. They are able to supply their survey and research expertise to augment our services. We have used their services in a number of ways over the past few years. For example we use their expertise to assess team performance pre and post development (it is a really effective way to get teams to share their views with each other) and to measure individual capability.”
Jaime Johnson, Partner at The Survey Initiative explains further. “Simon and the team at LEPD have a number of requirements connected with their client facing work. We work closely with them to setup and establish mechanisms that provide insight into their work, enabling LEPD and their clients to assess the quality and output of their work.”
Simon continues. “Recently we were asked by one of our longer standing clients to deliver a detailed employee survey as part of our service. We knew that The Survey Initiative are specialists in this field so it made perfect sense to once again use their services. Our client was delighted with the survey, achieving a response rate in excess of 80% and (more importantly) providing the client with a valuable insight into staff attitudes. I have no doubt that this was instrumental in enabling the client to enter the Times Top 100 companies at the first attempt.”
“The relationship works well – in fact working with The Survey Initiative is like an extension of our team. We are able to offer their services under our branding and we have also used their services as The Survey Initiative. What I really like about Survey Initiative is the customer service they provide in addition to the products we have jointly developed with them. They are fast, flexible and excellent value. They have the ability to understand the end customer need and tailor their service and product accordingly. We continue to use their services and would have absolutely no hesitation in recommending them.”
They take great care to understand what I have needed from them...
Simon Hollington, Managing Director, Leading Edge Personal Development Ltd.