Welcome the first in our series of blogs written by CEO’s, Board members and Senior Directors. The aim is to give a feel on the current thinking, views and perceptions of employee engagement from a senior level perspective.
Our first contributor is Jacqueline Mitchell, former Human Resources and Organisational Development Director of the Royal Society of Chemistry.
Can you hold your nerve?
If you are investing in improving employee engagement then you have started on, or at least raised expectations of, a journey of culture change. The thing is how does this sit with typical business leaders’ expectations?
In today’s world, business leaders are always looking for change to happen swiftly. Why wait for tomorrow, when it needs to happen today? Being agile and fast paced are the common buzz words we hear all the time; so this should apply to developing a more engaged culture where trust and the motivation to excel go hand in hand…shouldn’t it?
Well, wouldn’t that would be great! But … read more »
The Survey Initiative has been appointed to work with West Kent Housing Association (West Kent), a leading provider of affordable homes in Kent, to get a deeper understanding of what is driving employee engagement.
West Kent carries out bi-annual employee engagement surveys to enable its business to develop in a rapidly changing sector. The Survey Initiative intends to relay employees’ thoughts on progression and how West Kent can evolve to meet forthcoming housing requirements. West Kent wants to help create in Kent, a prosperous, strong and sustainable society where people can plan for their futures.
Louise Hazell, Head of Human Resources and Organisational Development, says: “We benefit from having a great team of dedicated and highly motivated people working for us. The Survey Initiative will help support them to be their best. We are positive that the company’s personal and tailored approach will enable us to gather the right knowledge, ideas and strategies to further engage our staff during a pivotal time … read more »
Pride – A sense of one’s own proper dignity or value; self-respect.
I have to admit that this is a question we are often asked when we are working with clients. You might be surprised to find that CEO’s and employees ask this question.
In essence, what they are trying to understand and, more importantly, picture in their mind, is what could high levels of employee engagement look like for them individually or as an organisation as a whole.
I think this is a fair question – it’s quite easy to be glib and say, engagement is when employees put themselves out, when they go the extra mile, when they give great service to both internal and external customer and so on. That’s fine but it is really important to frame it and give clear examples of what this can look like on a day-to-day basis.
I use a couple of striking examples to demonstrate to people how engagement can … read more »
The Survey Initiative has been appointed to work with Scania (Great Britain) Limited – a major supplier to British industry of trucks, buses and marine engines – to analyse employee engagement.
Scania (Great Britain) Limited has decided to analyse the levels of employee engagement in its 1400 employees which are spread across over 40 sites throughout the UK. The company intends to understand what employees believe is good about working for Scania as well as what they can do better.
Sarah Taylor, Head of Human Resources , explains: “An employee survey is a great way of gathering the views of employees from Inverness to Redruth on a range of topics. Employees already have the chance to make their views known via employee forums and various other channels, but the survey will help us to spot overall trends and to understand which issues are of most importance to our employees.”
She continued: “It’s not all about focussing on the negatives if we can … read more »
Schaeffler Case Study
We are pleased to announce that a new case study has been made available via our website.
The case study details our recent work with Schaeffler to deliver a multi-lingual internal communications survey to over 12,000 employees across the Asia Pacific region. One of the main focuses of the research project, for us, was to ensure that the survey was translated correctly and the meaning of the questions wasn’t ‘lost in translation’. In addition, Schaeffler wanted the survey to provide actionable outputs – they wanted to ensure that positive change could be implemented as a direct result of feedback from the survey. The practical changes included:
- Top management at ‘Town Hall’ style meetings for shop floor employees
- Plant Manager mailbox for shop floor employees
- Move to more people oriented stories in publications
You can access the case study here: http://www.surveyinitiative.co.uk/case-studies/schaeffler/
To find out more about how The Survey Initiative can assist with helping your … read more »