In one of our previous blogs, we talked about the top five trends and themes to open-ended questions in employee surveys.
One of the most common themes that run through is the need for employers to provide improved communication and inter-departmental cohesion.
“I feel that there could be better communication from management to the employees. At present, there is no communication between the team leads and this creates a very bad work environment as each lead has their “own” way of preforming different tasks. This really affects the employees because we do not know the correct way in which certain tasks are to be performed and we suffer the consequence by being brought for disciplinarys/investigations for activities that we do not know are wrong.”
It’s hard to believe, that despite advances in communication technology growing tenfold in recent years, many employees still feel disconnected, disinterested and disengaged at work through lack of timely, accurate and relevant information and being … read more »
Did you know March is National Bed Month? Since 1990, The Sleep Council have been running an annual campaign to raise awareness and remind everyone how important it is to get a good nights’ sleep and how a good bed can help to achieve that. I’ve also discovered that The Sleep Council are so passionate about promoting a good nights’ sleep, that they run other campaigns throughout the year.
It was my boss who mentioned National Bed Month to me (not sure if it was because it was apparent I’d got out of my bed the wrong side that morning!), but it got me thinking………does how well you sleep affect your productivity at work?
There are many reasons why we may not sleep well. This can be anything from the quality of the bed we sleep in, external interruptions in our sleep, baby waking up for example, right through to health problems such as depression and worries and … read more »
We have been working with a number of clients to help them understand their organisations’ brand and how this impacts on both who they attract to the organisation and on who chooses to leave/remain. One consistent message from all those that remain committed to the organisation is that they understand their role and can see the impact that they have. Links between commitment to the organisation and employee turnover have been explored by many researchers and it is clear that organisational communication and relationships with managers also have a part to play here. We can clearly see from responses in employee engagement surveys that improving line of sight (or understanding impact) for employees improves engagement across the board.
Thinking about developing line of sight we have suggested three key areas for managers to communicate to employees in order to help them understand their impact:
Communicate a clear mission and vision.
This doesn’t mean that you should go around reciting some … read more »
When it comes to analysing your employee survey results, it is helpful to use a benchmarking tool. Without this, it will be easy to misinterpret your results, leading to ineffective and inappropriate action planning and a clouded understanding of where your organisation is at.
Benchmarking against external organisations allows you to measure the quality of your polices, processes, strategies and performance against industry bests or best practices from other industries or other similar organisations.
A quality improvement tool, benchmarking identifies:
- What your organisation is doing
- How your organisation is doing it
- How other organisations within the same industry are doing it
- How well your organisation is doing it with reference to measures
- And, what and how to improve
What’s The Significance Of Using External Benchmarking?
It may seem quite logical to want to know how your organisation compares to another in a similar field, but will those comparisons actually give you an accurate assessment of where your organisation stands? There is no … read more »
February 27th, 2014
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360 degree feedback has a few different synonyms, for example, multi-rater feedback, multi-source feedback, multi-source assessment or panoramic feedback and is a type of employee survey.
360 degree feedback is a technique and a tool that affords each employee an opportunity to obtain feedback from their manager, peers, co-workers, representatives from other departments and sometimes customers and suppliers. They are normally carried out hand in hand with an individual’s staff appraisal and allows each individual to understand how effective they are as an employee and how they are perceived by others they work with.
Unlike traditional evaluations, 360 degree feedback nurtures an atmosphere of teamwork and trust. Working together, employees commit themselves to complete honesty and help each other achieve an understanding of their performance and actions. This experience, particularly when appraisal results are encouraging, can build trust among colleagues to foster high-performance teams and effective and successful organisations.
The main reason why organisations use this … read more »