TSI Blog

Assertiveness In The Workplace

March 10th, 2016 by Alison McKinney | No Responses

What is assertiveness?

Assertiveness is a very important communication skill and is based on a philosophy of personal responsibility and an awareness of the rights of other people around you.

Being assertive means being honest and true to yourself and others. It gives you the ability to say directly what it is you would like, what you need and how you are feeling. However, this is not to be at the expense of other people.

Many people think that being assertive means being rude, loud and aggressive. This is not true. Being assertive is about ‘making sure your voice is heard’, not about ‘getting your own way’. It’s also not a means to obtain a quick fix or to manipulate other people.

Put simply, being assertive is that happy medium between being too aggressive and too passive.

So why is assertiveness in the workplace so important?

Well in a way it links back to a previous blog about Saying ‘NO’ in the workplace. … read more »

We’ve Been Awarded The Crystal Mark

March 3rd, 2016 by Alison McKinney | No Responses

Oh yeah! In fact “At base level, this just comes down to de-constructed strategic matrix approaches.”, and don’t you know it!

Well, chances are, you haven’t a clue what that means, and whether at all it has any relevance to you.

OK, I had a bit of fun on the Plain English website ‘Gobbledygook generator’ – I typed in “Today, I’m writing a blog about plain English” – check it out.

So, we are delighted to have been awarded the Crystal Mark for Plain English on our sample core question based employee survey questionnaire. A document that will go out to all our potential clients on request, to give them an idea and feel for what their employee survey may look like.

This simply came about as a result of something my colleagues and I had been having the odd chat about recently. The English language. The way things are spelt, grammar, interpretation and general simplistic understanding of what’s … read more »

Saying NO!

February 25th, 2016 by Alison McKinney | No Responses

It’s fair to say that many organisations are expecting their people to do more work, in less time and in some instances, for less pay. Whilst a certain amount of workplace stress can be a positive thing, too much stress and anxiety can have an adverse effect on peoples well-being, productivity and the all-important employee engagement levels.

People say YES to taking on more work because they want to be seen as fundamental to the team, seem keen or just want to please other people. They feel that a NO response would be unwelcome and possibly provoke an aggressive reaction. Others on the other hand say YES because they are just unthinking and unrealistic about what they are able to deliver.

However, being able to say NO can be a real asset in your career.

If your first reaction is to say NO, then it is important for you to think about why you’re wanting to say NO. Determine how much time you … read more »

Employee Research Supports Sky High Ambitions For CloudFM

February 23rd, 2016 by Gary Cattermole | No Responses

Our latest blog is a Q&A with Michelle Morgan, Group Human Resources Manager, at facilities management company Cloudfm, on their recent employee research programme with The Survey Initiative…

Why did you decide to embark on a staff survey?

As a fast growing national company, it’s vital that we understand what motivates our staff and how we can improve the way we work to enhance employee satisfaction. We therefore decided to conduct a global survey as part of a wider set of measures designed to gather feedback and ensure that our plans align with staff requirements.

Why did you choose The Survey Initiative?

The Survey Initiative was recommended to us. We were keen to work with an organisation that could manage the entire process, from survey design to analysis, as this reinforced the anonymous nature of the exercise.

This was your first staff survey, how did staff receive the survey?

We trailed the survey with a series of communications, including eye-catching posters that introduced the survey and … read more »

Cultivating Employee Engagement

February 9th, 2016 by Alison McKinney | No Responses

Encouraging employees to get their hands dirty during their lunch breaks or after work is not such a bad idea.

Community gardens in large towns and cities have long since flourished so it’s not surprising that workplace gardens and natural spaces have been fast trending.

For many people, when they retire, they look forward to spending more time in their gardens and leading more of the ‘good life’, but perhaps they needn’t wait until then. Becoming green-fingered is a trait more and more organisations are positively promoting – and on-site too.

Organisations are beginning to realise that creating a workplace garden, either outside in the grounds of the office or converting office space into some much-appreciated natural space (including converting their roofs) is a simple way of cultivating a stronger sense of employee engagement and happiness at work.

The research behind nature’s rejuvenating qualities for employees is becoming more and more accepted. A paper on green space design issued for the … read more »

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