TSI Blog

Wendy the Wagtail and her lessons in communication

June 27th, 2018 by Katherine Reid | No Responses

The incident got us talking about communication and assumptions.  The initial exclamation from my colleague hadn’t given enough information; and on first glance it did look very much like Wendy had collapsed.  It was only when I got up and went to look for myself, and when we waited and watched that we saw that Wendy was okay and it wasn’t someone from another office.

We are very good at making assumptions; we’re great at processing information quickly so that we can make decisions and take action.  But there’s a problem with assumptions.  As the old adage goes, ‘to assume, makes an ass out of u and me’.  Using them as the basis for making decisions can result in decisions that don’t actually fit reality; solutions that miss the mark and actions that head off in the wrong direction.

When we run a survey, we gather a huge amount of information.  The data can be overwhelming and it could be easy to … read more »

How to Build a Culture of Rewards, Recognition and Engagement?

June 12th, 2018 by Jaime Johnson | No Responses

We often talk about creating a culture of employee engagement but how can we influence employees day-to-day experience to offer meaning, impact, connection and appreciation in their everyday work.

Culture is a way of life which binds people together under one identity.  Workplace culture is the environment created by companies to offer a work-life experience for employees, often in order to encourage their loyalty.  The work culture is not the same for every company as it is determined by the values, expectation, and missions of each individual organisation.

How can you help to foster employee engagement through a positive employee experience?

Share the core values: Establishing a defined, well-communicated vision grounded in core values — and recognising behaviour that supports that vision — gives employees a sense of meaning and purpose in their work. Having leadership communicate core values regularly and clearly builds meaning into the employee experience.

Provide recognition: You can’t overestimate the power of appreciation. Research shows that employees who get … read more »

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