TSI Blog

The shadow!

May 16th, 2018 by Gary Cattermole | No Responses

I’m a huge fan of learning from ‘people’ and more importantly ‘listening’.  I’ve always felt that you can understand a situation or a person much better if you listen and listen well – some of the best CEOs that I’ve met are those who don’t speak first – they typically let those in the room speak and debate and once the discussion is drawing to a close will offer their view, opinion or take on a situation, having genuinely listened to multiple views and thoughts first.

By learning to listen well, you can really begin to learn and for me this is wonderfully illustrated through the shadow.  We’ve been working with a client recently on intervention work following their recent employee engagement survey – feedback from the survey, and notably from the free text comments, highlighted that there were barriers to cross team/ project working within the organisation (a bit of a silo and fiefdom mentality) … read more »

Help your people picture the problem

May 1st, 2018 by Gary Cattermole | No Responses

We worked recently with an organisation in delivering some post survey workshops, with the simple (but always taxing) premise of coming up with ideas and suggestions for implementing change within a team following our recent engagement survey.

One of our rather excellent consultants if I may say so myself, used a different approach to the traditional brainstorming, appreciate inquiry or the stop, start, continue approach.

We got creative, in fact – it all got rather messy!

Using everything from stickers, paint-spray cans, felt pens, string, clay, glue, flowers, newspaper, magazines, scissors (I could go on).  Imagine a full to brimming set of craft boxes!  We then asked the team to make pictures and images of the issues/ problems they face or are working on.  Once they’d pulled that together, we took photos and then placed them on the wall for the team (and others) to comment on and write about … read more »

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