Our hard work and dedication to our customers paid off on Friday night as we were awarded Best Growing Business in Essex at the Essex Business Excellence Awards, hosted at Hylands House, Chelmsford.
Over the past two to three years in particular, The Survey Initiative has gone through a period of exponential growth and we are very proud of our team and our outstanding success. A recent survey showed that over 80% of our business comes through either repeat business or referrals.
Gary Cattermole, Director, The Survey Initiative, is delighted with the award win: “I believe we can attribute our success to the fact that we provide outstanding customer service. This is supported by feedback we have received from our client perception survey – 97% of our clients stated that the quality of our work and the service we provide has improved or stayed the same over the last 12 months.”
He continued: “Crucially, we don’t offer a one size fits all approach – each survey is tailor made to fit each client’s needs and all the work we carry out is charged at an affordable rate. We work with our clients to offer solutions that can meet the needs of organisations with tens of employees or tens of thousands of employees both within the UK and Internationally; speaking many different languages and working in various different cultures.”
According to Gary, the best is yet to come: “Later this year we’ll be launching a range of new services that will help organisations further improve their employee relations and workplace. We have also recently recruited a new member of staff in the role of business development and are investing in new technologies that will enable us to provide quicker and more comprehensive results and analysis.”
The Survey Initiative team are experts in the field of employee research. If you would like to know more about how we can help your organisation with employee engagement, then call us on +44 (0)1255 850051 or visit our website.