TSI Blog

Eggy Bread Is The Answer To Employee Engagement

September 30th, 2015 by Alison McKinney | No Responses

Well not quite, but quite possibly. I was having a comfort eating moment, eggy bread of all things. For many eggy bread hits the spot. Especially with a bit of ketchup or brown sauce.

So when it comes to employee engagement, having your people engaged, happy, fulfilled, satisfied and lapping up what they do, what hits the spot for them?

It has to be something they relish. Something they desire, and are tempted by, a taste for it if you will. Think of your organisation’s strategy as a menu, of which all aspects of it, the ‘dishes’ can be consumed and devoured by everyone, on whatever level, whether it be a ‘dip’ a ‘main’ or a ‘sweetener’.

Just like eating together, working together brings flavours, enjoyment and ultimately conversation to the table.

So why not, to get your people together, interacting, producing ideas and solutions to problems, introduce working lunches, snack breaks, making food central to the gathering and core to conversation.

Food is sustenance … read more »

The Survey Initiative Wins In County’s Business Awards

September 29th, 2015 by Alison McKinney | No Responses

Our hard work and dedication to our customers paid off on Friday night as we were awarded Best Growing Business in Essex at the Essex Business Excellence Awards, hosted at Hylands House, Chelmsford.

Over the past two to three years in particular, The Survey Initiative has gone through a period of exponential growth and we are very proud of our team and our outstanding success. A recent survey showed that over 80% of our business comes through either repeat business or referrals.

Gary Cattermole, Director, The Survey Initiative, is delighted with the award win: “I believe we can attribute our success to the fact that we provide outstanding customer service. This is supported by feedback we have received from our client perception survey – 97% of our clients stated that the quality of our work and the service we provide has improved or stayed the same over the last 12 months.”

He continued: “Crucially, we don’t offer a one size fits all approach … read more »

Top 10 Tips On What Makes A Great Leader

September 24th, 2015 by Gary Cattermole | No Responses

Leadership comes more naturally to some than it does others but why should that be the case? What is it that makes someone a great leader? Here we offer up our top 10 tips on what we think makes a great leader.

1. Earn respect
While there are undoubtedly positions of authority or titles in life that automatically command respect, they tend to be the domain of royalty, war veterans and Nobel Prize winners, not managers or team leaders in the corporate world. Respect is most definitely earned in the workplace and should never be assumed. You will not earn respect by positioning yourself on a pedestal or sitting in an ivory tower. Get to know your workforce, share your knowledge and skills and empower people to do well and you’ll find the respect will follow.

2. Communicate – talk and listen
Effective communication is a two-way thing. Too many times we encounter managers who say they have an open door policy but when … read more »

Understanding Net Promoter Scores In Employee Survey Results

September 17th, 2015 by Alison McKinney | No Responses

When it comes to results from an employee survey, a ‘net promoter score’ is a tool to gauge and ascertain the level of loyalty and sentiment to an organisation by its employees and it is the most popular and proven metric for measuring this.

Obtaining your ‘net promoter score’ starts by asking one simple question: ‘How likely is it that you would recommend us to a friend or colleague?’ or ‘I would recommend XYZ as a great place to work’. By asking this question, you can get a clear measure of how likely your people are going to be your brand advocates.

Respondents to a survey are asked to provide the answer to this question on a scale of 0 to 10. The higher the value, the greater the likelihood that they will give a recommendation. Results in the scores are then divided into three categories.

Those who offer scores of 9 and 10 are classed as ‘promoters’. They are seen as loyal … read more »

Does Length Of Service Influence Employee Engagement Levels

September 9th, 2015 by Alison McKinney | No Responses

Reigning for 63 years and 7 months, Queen Elizabeth II has surpassed the record set by her great-great-grandmother Queen Victoria. This is indeed an extraordinary feat.

Her Majesty has reigned over the UK and its commonwealth realms with a sure and steady hand that has not only earned her the respect of her people, but has positioned the British monarchy for a future that now appears brighter than ever.

“My whole life, whether it be long or short, shall be devoted to your service’, the pledge made by the then Princess Elizabeth in her 21st Birthday broadcast to the Commonwealth, has never wavered. It seems that even after all these years on the throne, Her Majesty’s drive and mission is stronger than ever.

So, is there some kind of correlation between longevity and tenure that influences peoples drive, enthusiasm and engagement in the roles they perform?

Our research shows that engagement levels are typically at their highest during the first 24 months of employment. … read more »

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