TSI Blog

Keep Up To Speed – Part Two

July 23rd, 2014 by Alison McKinney

Yesterday we looked at the benefits to organisations of providing training and development opportunities to their employees.

Today we look at what needs to be done to achieve those benefits.

To achieve these results, organisations must establish a training program that includes the following elements:

Needs analysis

Training shouldn’t be done just for the sake of doing it or indeed a ‘tick box’ exercise. To ensure calculable results, it is essential to analyse what skills employees are lacking or need improving and what organisational results are needed.

Defined, measurable objectives

An organisation can measure its training program by whatever aspects it needs to improve, for example, customer satisfaction, productivity, employee satisfaction and retention or overall profitability.


Many larger organisations retain in-house training staff, but also many outsource to training professionals. If an organisation uses external training, they should look for experienced trainers who are able to assist with all stages of the training cycle: analysis, setting measurable objectives, designing and performing the training, and evaluating the results.

Results evaluation

Demonstrating the return on investment training is possible. Successful evaluation begins with understanding exactly what is to be achieved before designing the training program, then meticulously measuring the results to establish the transfer of knowledge back to job.

Offering workplace training programs not only benefits the employees and increases employee engagement, but results in a more efficient and knowledgeable workforce which will in turn contribute to a more productive and successful organisation.

If you would like to know more about how training and development opportunities can benefit your organisation, contact us on +44 (0) 1255 850051.

Written by Alison McKinney
Alison McKinney is the Project and Quality Assurance Manager at The Survey Initiative, a dedicated employee research organisation devoted to helping its clients gain insight and understanding into what drives employee engagement in their business. Alison has extensive experience in project management and quality assurance and has recently worked on projects for clients as diverse as: WSP Middle East. Natural History Museum, Peverel, Marine Stewardship Council, Accor UK &Ireland and Thompsons Solicitors. Visit http://www.surveyinitiative.co.uk for more information.

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