TSI Blog

You’ve Quit? But Why?

June 9th, 2014 by Alison McKinney

Employee retention, especially of your finest, most desirable employees, is a key challenge for most organisations today.

By conducting an exit survey just before an employee departs from their employer will help organisations learn and understand the reasons why someone has decided to leave.

Employee exit surveys play an important part in HR management and monitoring employee retention and satisfaction. It is important for organisations to understand why an employee leaves and what information you can use to avoid future resignations. Avoidable losses result from employee job dissatisfaction, employees not feeling valued, poor management practices, the lack of advancement opportunity, and sometimes personal harassment by or conflict with a co-worker or manager. Another purpose of exit surveys is to help employers avoid a lawsuit caused by illegal activities or discontented employees.

An organisation can use the information gained from an exit survey to assess what should be improved, changed, or remain intact. More so, an organisation can use the results from these surveys to reduce employee turnover and increase employee engagement and productivity resulting in reduced costs associated with turnover.

Employee exit surveys can change the working environment of the organisation by changing the style of management, implementing changes that reflect employee opinions and creating value recognition programs where needed.

From the departing employee interviewee perspective, an exit survey provides them the chance to give some constructive feedback, and to leave on a positive note, with good relations and mutual respect.

The old saying about treating people well on your way up because you might well meet them on the way down also applies just as well on your way out. The exit interview is an opportunity to shake hands and leave friends, not enemies.

If your organisation suffers from high staff turnover, then we can help set up exit surveys so you can find out why your people are leaving you – just give us a call on +44 (0) 1255 850051 or complete our online web form.

Written by Alison McKinney
Alison McKinney is the Project and Quality Assurance Manager at The Survey Initiative, a dedicated employee research organisation devoted to helping its clients gain insight and understanding into what drives employee engagement in their business. Alison has extensive experience in project management and quality assurance and has recently worked on projects for clients as diverse as: WSP Middle East. Natural History Museum, Peverel, Marine Stewardship Council, Accor UK &Ireland and Thompsons Solicitors. Visit http://www.surveyinitiative.co.uk for more information.

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Posted by: You’ve Quit? But Why? | The Survey Initia…
June 9, 2014

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