TSI Blog

West Kent Housing Association appoints The Survey Initiative

August 22nd, 2013 by Gary Cattermole | 2 Responses

The Survey Initiative has been appointed to work with West Kent Housing Association (West Kent), a leading provider of affordable homes in Kent, to get a deeper understanding of what is driving employee engagement.

West Kent carries out bi-annual employee engagement surveys to enable its business to develop in a rapidly changing sector. The Survey Initiative intends to relay employees’ thoughts on progression and how West Kent can evolve to meet forthcoming housing requirements. West Kent wants to help create in Kent, a prosperous, strong and sustainable society where people can plan for their futures.

Louise Hazell, Head of Human Resources and Organisational Development, says: “We benefit from having a great team of dedicated and highly motivated people working for us. The Survey Initiative will help support them to be their best.  We are positive that the company’s personal and tailored approach will enable us to gather the right knowledge, ideas and strategies to further engage our staff during a pivotal time … read more »

How does employee engagement manifest itself?

August 8th, 2013 by Gary Cattermole | 2 Responses

Pride – A sense of one’s own proper dignity or value; self-respect.

I have to admit that this is a question we are often asked when we are working with clients.  You might be surprised to find that CEO’s and employees ask this question.

In essence, what they are trying to understand and, more importantly, picture in their mind, is what could high levels of employee engagement look like for them individually or as an organisation as a whole.

I think this is a fair question – it’s quite easy to be glib and say, engagement is when employees put themselves out, when they go the extra mile, when they give great service to both internal and external customer and so on.  That’s fine but it is really important to frame it and give clear examples of what this can look like on a day-to-day basis.

I use a couple of striking examples to demonstrate to people how engagement can … read more »

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