TSI Blog

Wiff Waff and the link to 360 degree feedback

March 26th, 2013 by Gary Cattermole

I have a confession to make…I love table tennis (or Wiff Waff or, Ping Pong!).  It’s a sport I’ve played for many years and get a great deal of satisfaction from and I’d go as far as to say that I’m a half decent player.

Recently I entered three local table tennis tournaments, playing in a number of events.  Sadly, I didn’t win any and for two out of the three tournaments I wasn’t at all happy with my game or performance.

What’s up with my game?

So, like any self respecting person wanting to improve their game, I solicited feedback from my team mates and other players who I respected.  Now, I should well know that when you ask for feedback, you should be prepared for anything – well I got it!  There was some fantastic feedback about how I could improve my game, some was obvious and some less so but there really were some things in there that I had trouble dealing with – that initially I didn’t think applied or were not problems.

Talk to someone who really knows their stuff

I wasn’t entirely sure as to what to do with all this information – so I went and found a good friend of mine who is a former England ranked player (Top 50) and a qualified coach and spent some time with him going through the feedback.  He helped me think through the feedback, deal with the things that I didn’t think applied (and of course, they really did) and then helped me formulate a plan of action to help improve my game.

One-to-one facilitation of a 360 report is invaluable

This whole process got me thinking about the importance of being able to speak with an expert who can help you interpret feedback – this is especially critical when implementing something like a 360 degree feedback programme in your organisation.  It is imperative that once a person has asked for feedback and it has been provided that have the opportunity to sit down with a facilitator that can help work through their report and assist them with implementing possible changes they may need to make.

If I hadn’t of spent some time with my friend/ coach – I would have dismissed a large chunk of the feedback I had sought and would not have been able to make the improvements to my table tennis game I would have liked and needed!

Call us on 01255 850051 to find out how we can improve your game via 360 degree feedback or contact us here!

Written by Gary Cattermole
Gary Cattermole is a Director at The Survey Initiative, a dedicated employee research organisation devoted to helping its clients gain insight and understanding into what drives employee engagement in their business. Gary has extensive expertise and experience in a range of employee research techniques from employees surveys and 360 degree feedback to workshop facilitation and action planning sessions, working with a diverse range of clients such as EPSON, Telegraph Media Group, Natural History Museum, AVEVA and Accor. Gary is an avid sports fan, in particular table tennis and football. Visit http://www.surveyinitiative.co.uk for more information.

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