TSI Blog

‘People join companies, but leave managers.’ How to help managers better engage your employees.

March 28th, 2012 by Gary Cattermole | No Responses

Gallup’s insight that ‘people join companies, but leave managers’ is as true today as it has ever been.

Recent research underlines the fact that a person’s immediate line manager is the single biggest influence on their engagement — and whether they decide to stay.

Given how much it costs to recruit, and the negative effects a high turnover of staff can have on an organisation, it clearly makes good business sense to help managers keep their employees engaged.

There’s a problem, though. As we found in our November blog post, research shows that line managers usually don’t act on engagement survey feedback – spending on average only two to five days a year on engagement-related activities.

And while we’ve seen a step change in their approach, we know there is a long way to go before all or even most managers take ownership of the employee engagement process.

That leaves you with a double whammy — … read more »

Ever had that feeling whilst driving that you’ve arrived at your destination but don’t know how you got there?

March 21st, 2012 by Gary Cattermole | No Responses

I’ve been travelling quite a bit recently and I’ve experienced (not for the first time) that unnerving feeling of arriving at a destination but not really being sure how I’ve managed it.

A large part of the journey is a bit of blank – my mind had wandered.  Apparently this is quite common and is often referred to as ‘task unrelated thought’.  People report having little or no memory of what has happened in their surrounding environment whilst pre-occupied with their thoughts.

Now, clearly I was still driving and arrived safely at my destination but it seems I cannot have been fully concentrating on the job in hand (driving my car!) I was not fully engaged in an ‘attention demanding task’.

The link with employee engagement

Now what is interesting is that the same thing can occur at work.  If your job is not mentally stimulating or doesn’t (at least sometimes) grab your attention – your mind is going to wander.  I’m sure we’ve … read more »

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