Communicating opinion survey results to employees

The first of a series of guest blogs – today Christopher Dean from theblueballroom talks about the roll of internal communications in succesful employee surveys. Listen, talk… then act One of the worst mistakes managers can make is to raise employees’ expectations, then fail to follow through with a...

Beyond employee engagement – Employee Happiness?

I have noticed that a ‘new’ employee metric has been much discussed recently, employee happiness. Is this yet another employee sentiment to measure? Employee satisfaction and employee engagement are metrics that we have all become familiar with. But what is this ‘new’ one all about. As organisations compete to...