TSI Blog

Employee survey analysis and reporting

October 26th, 2011 by Alison McKinney | 1 Response

Following on from our last recent blog ‘Designing your employee survey’.  Here is our latest about employee surveys, we cover analysis, reporting and benchmarking in further detail.

There are many different ways to analyse and report employee survey results. Each organisation has to decide on the best method for its needs. Some key factors to consider are as follows.

Generally, the best way to analyse a survey is for one person to go through all the data in detail and summarise the key issues – avoiding a lengthy written report. This can then be presented to the steering group who can request further analyses if required.

It is important to report the results to employees as quickly as possible. This will ensure that the momentum and interest generated will be maintained.

Ensure you focus mainly on the organisation’s strengths and the implications for action rather than … read more »

Designing your employee survey

October 19th, 2011 by Alison McKinney | 1 Response

This is the eighth blog in our series and explains how to design your employee survey. You can read all our previous blogs here.

Once the aims and objectives have been set and a general approach agreed, the next move should be to design your employee survey. There are four main steps in this process:

  • Develop an agreed topic list. This lists the areas to be investigated (for example, communication, benefits, training, management style and values).
  • Conduct qualitative research. Talk to a sample of managers and employees in focus groups or face-to-face interviews. This will help to ensure that you cover topics important to everyone.
  • Finalise the topic list. You may decide to enlarge, reduce or change the original list.
  • Design the questionnaire. This can have as much influence over the response rate as the method of completion.
  • The elements of a good questionnaire are as follows:

    Communicating your employee survey

    October 12th, 2011 by Alison McKinney | 1 Response

    Here is our seventh blog in our series explaining how to communicate your employee survey.  You can read all our previous blogs here.

    The success of the survey will depend on employees buying in to it. If they believe that improvements will result from the survey, they are more likely to participate by completing it. They will also get involved in planning the follow-up improvement action.

    Plan a communication programme that begins well in advance and reaches a peak just before the questionnaires go out.

    • Tell people in advance about the study, why it’s being carried out, how it will affect them and what they can expect to happen as a result. Get the MD or CEO to sponsor the project to give it validity.
    • Issue a reminder during the completion period. Stress the importance of a high response rate and emphasise both confidentiality and the … read more »

    Top tips for online employee surveys

    October 5th, 2011 by Alison McKinney | 2 Responses

    This is the sixth blog in our summer series explaining how to get the most from your employee survey.  You can read all our previous blogs here.

    • Don’t use too many colours or fonts – they are distracting. On the other hand, emboldening, italicising and changing the colours of key words, used appropriately, can make your questions easier to understand. Use colour and font size to differentiate instructions from question text and make your questionnaire easier to follow.
    • Always specify a background colour, even if it is white (usually a good choice). If you don’t, some browsers may show a background colour you do not expect. Background images usually render text harder to read, even though they may make a page more attractive at first glance.
    • Use graphics sparingly; they will slow the download time and frustrate users.
    • Make sure you do not require people to scroll down the screen to view part of the survey … read more »
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