TSI Blog

Benefits of conducting employee research

April 17th, 2010 by Jaime Johnson

In our experience, the main benefits of employee research include:

  • Demonstrating to employees that you are taking a genuine interest in them, their views and ideas;
  • Identifying strengths and weaknesses in management performance and organisational policies, procedures and technology which will improve operational efficiency and employee satisfaction while reducing costs;
  • Improving employee retention, which will in turn cut the costs of recruiting and retraining replacement staff and make your company a more attractive employment proposition;
  • Improving work/home balance and reducing absenteeism;
  • Determining key contributors and barriers to delivering excellent customer service and getting employee suggestions for improvements;
  • Highlighting any issues that arise from changes in current programmes and consulting on various plans, such as relocation, so that they can be managed and the benefits realised at the earliest opportunity;
  • Helping HR directors put key employee issues and concerns to the forefront of the organisation’s management agenda.
Written by Jaime Johnson
Jaime Johnson is the founder of The Survey Initiative. With an MSc in Applied Social Research coupled with nearly ten years employee research expertise. She originally worked within the Ministry of Defence, then moved to a dedicated psychology based consultancy, before founding The Survey Initiative. Jaime has worked with countless national and international clients meeting and exceeding their employee research needs. Clients have included Kent Police, Boehringer Ingelheim, GAME, THUS and Red Funnel Ferries. Jaime loves a good coffee! Visit http://www.surveyinitiative.co.uk for more information.

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