TSI Blog

Benefits of conducting employee research

April 17th, 2010 by Jaime Johnson | No Responses

In our experience, the main benefits of employee research include:

  • Demonstrating to employees that you are taking a genuine interest in them, their views and ideas;
  • Identifying strengths and weaknesses in management performance and organisational policies, procedures and technology which will improve operational efficiency and employee satisfaction while reducing costs;
  • Improving employee retention, which will in turn cut the costs of recruiting and retraining replacement staff and make your company a more attractive employment proposition;
  • Improving work/home balance and reducing absenteeism;
  • Determining key contributors and barriers to delivering excellent customer service and getting employee suggestions for improvements;
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